Return, Refund & Replacement Policy

Last Updated: 01-07-2026

At GaonKaBazaar, customer satisfaction and product quality are our top priorities. We strive to deliver fresh and high-quality fruits, vegetables, groceries, and other products. If you are not satisfied with your order, please review our policy below.

Eligible Returns and Replacements

Customers may request a return, replacement, or refund if:

• The product delivered is damaged.

• The product is spoiled or not fit for consumption.

• An incorrect product has been delivered.

• The product is missing from the order.

• The product quality does not meet reasonable expectations.

Reporting an Issue

To be eligible for a return, replacement, or refund, customers must report the issue within 24 hours of delivery.

Please contact us at:

Email:  support.gaonkabazar@gmail.com

When reporting an issue, customers may be asked to provide:

• Order details

• Description of the issue

• Photographs of the product (if applicable)

Non-Returnable Products

Due to the perishable nature of many products, returns may not be accepted for:

• Products that have been fully consumed.

• Products damaged due to improper storage after delivery.

• Products reported after the specified reporting period.

• Products that have been intentionally damaged or altered by the customer.

Refund Process

Once the request is reviewed and approved, refunds may be issued through:

• Original payment method

• Store credit

• Wallet balance (if applicable)

Refund processing times may vary depending on the payment provider and banking system.

Replacement Policy

Where possible, GaonKaBazaar may offer a replacement instead of a refund.

Replacement availability depends on:

• Product availability

• Delivery location

• Operational feasibility

Order Cancellation

Customers may cancel an order before it has been packed or dispatched.

Orders that have already been dispatched may not be eligible for cancellation.

GaonKaBazaar reserves the right to cancel orders due to:

• Product unavailability

• Pricing errors

• Technical issues

• Suspected fraudulent activity

In such cases, any eligible payment amount will be refunded.

Quality Commitment

We are committed to delivering fresh and quality products. Every complaint is reviewed fairly, and we will make reasonable efforts to provide an appropriate resolution.

Contact Us

For return, refund, replacement, or cancellation requests, please contact:

GaonKaBazaar

Email:  support.gaonkabazar@gmail.com