GaonKaBazaar Privacy Policy, Terms of Service, and Delivery Policy

Last Updated: 01-07-2026

Welcome to GaonKaBazaar ("GaonKaBazaar", "we", "our", or "us"). By accessing, browsing, registering, placing orders through, or otherwise using the GaonKaBazaar website, mobile application, or related services, you agree to be bound by this Policy and our Terms of Service.

If you do not agree with any part of this Policy, please discontinue use of our services.

1. About GaonKaBazaar

GaonKaBazaar is an online platform that enables customers to purchase fresh fruits, vegetables, groceries, and other products for home delivery.

2. Information We Collect

We may collect the following information:

Personal Information

• Full name

• Mobile number

• Email address

• Delivery address

• Billing address

Order Information

• Order history

• Purchased products

• Payment information (processed through authorized payment providers)

Device Information

• Device type

• Operating system

• App version

• IP address

• Device identifiers

Location Information

If you grant permission, we may collect location information to improve delivery services and provide location-based features.

3. How We Use Your Information

We use your information to:

• Process and deliver orders

• Verify customer identity

• Provide customer support

• Send order confirmations and delivery updates

• Improve our services and application performance

• Prevent fraud and misuse

• Comply with legal obligations

• Send promotional communications, where permitted by law

4. Marketing Communications

By registering an account or placing an order, you consent to receive service-related communications including:

• Order confirmations

• Delivery updates

• Customer support communications

• Account notifications

With your consent, we may also send promotional offers and marketing communications. You may opt out of marketing communications at any time.

5. Sharing of Information

We do not sell customer personal information.

We may share information with:

• Delivery partners

• Payment service providers

• Technology service providers

• Analytics providers

• Government authorities when legally required

Such parties are expected to maintain appropriate security measures and use the information only for authorized purposes.

6. Data Security

We implement reasonable technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Account Deletion

Users may request deletion of their account and personal information by contacting our support team at:

Email: support.gaonkabazar@gmail.com

We may retain certain information where required by law, taxation requirements, dispute resolution, fraud prevention, or legitimate business purposes.

8. Product Availability

All products displayed on GaonKaBazaar are subject to availability.

If a product becomes unavailable, is out of stock, or does not meet our quality standards, we reserve the right to remove it from the order and adjust the invoice accordingly.

9. Pricing Policy

Product prices displayed at the time an order is placed shall be considered applicable for that order.

Prices may change periodically due to supplier pricing, seasonal changes, market conditions, taxes, or operational requirements.

Despite our best efforts, pricing errors may occasionally occur. In such cases, GaonKaBazaar reserves the right to correct pricing mistakes and inform customers before completing the order.

10. Weight and Quantity Variations

Fresh fruits and vegetables are natural products and may have slight variations in weight and quantity.

Due to packaging and weighing limitations, actual delivered quantities may vary by up to 5?ove or below the ordered quantity.

Customers will be billed according to the final delivered quantity as reflected in the invoice.

11. Product Images

Product photographs and images displayed within the application or website are for illustrative purposes only.

Actual products may differ in:

• Color

• Shape

• Size

• Packaging

• Appearance

due to seasonal and supplier variations.

12. Delivery Policy

GaonKaBazaar accepts orders throughout the week.

Orders placed before the daily cutoff time may be delivered on the next available delivery day or on the delivery date selected by the customer.

Delivery timelines may vary due to:

• Product availability

• Weather conditions

• Traffic conditions

• Operational limitations

• Service area restrictions

We reserve the right to modify delivery schedules when necessary.

13. Minimum Order Value and Delivery Charges

Minimum order values and delivery charges may apply.

Any applicable delivery fee will be displayed to the customer before order confirmation.

GaonKaBazaar reserves the right to revise delivery charges and minimum order requirements from time to time.

14. Quality Assurance

We are committed to delivering fresh and quality products.

Customers receiving damaged, spoiled, incorrect, or missing products should contact customer support within the timeframe specified in our refund and replacement policy.

Claims submitted beyond the specified period may not be eligible for replacement or refund.

15. Refunds and Replacements

Refunds, replacements, or order adjustments may be provided at our discretion after verification of the issue.

The refund method and processing time may vary depending on the payment method used and applicable policies.

16. Customer Responsibilities

Customers agree to:

• Provide accurate information

• Maintain account confidentiality

• Ensure availability at the delivery location

• Pay all applicable charges for confirmed orders

• Use the platform lawfully and responsibly

17. Limitation of Liability

To the maximum extent permitted by applicable law, GaonKaBazaar shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Our total liability shall not exceed the value of the order giving rise to the claim.

18. Changes to This Policy

GaonKaBazaar reserves the right to update, modify, or replace this Policy at any time.

Updated versions will be posted on the website and mobile application with a revised "Last Updated" date.

Continued use of the services after any update constitutes acceptance of the revised Policy.

19. Contact Us

For questions, complaints, account deletion requests, or support inquiries, please contact:

GaonKaBazaar

Website: https://www.gaonkabazar.in/

Email: support.gaonkabazar@gmail.com

Phone: 8800823937